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Products & Orders
Below are some of the common questions about products & orders
Are all Rash-Ke-Kashmir products handmade?
Yes, our embroidered suits, shawls, and chadders are carefully designed with fine craftsmanship, blending traditional Kashmiri artistry with modern elegance.
Do the colors of products appear exactly as shown in pictures?
We strive to capture accurate colors, but slight variations may occur due to lighting and screen resolutions.
Can I customize the size of a product?
Currently, we offer standard options only. Custom sizing is not available.
How do I place an order?
Simply add your favorite items to the cart, proceed to checkout, and confirm your order with cash on delivery or advance payment.
How do I know if my order is confirmed?
You will receive a confirmation email and/or SMS with your order details once the order is successfully placed.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are the delivery charges?
We charge a flat rate of ₨ 200 for cash-on-delivery orders across Pakistan.
How long does delivery take?
Delivery usually takes 4–6 working days through registered and reliable courier companies.
Do you deliver outside Pakistan?
Currently, we deliver only within Pakistan. International shipping options will be announced soon.
How can I return or exchange a product?
To initiate a return or exchange, please email us at rashkekashmirpk@gmail.com. Make sure to check our Return & Exchange Policy before proceeding.
Can I cancel my order after placing it?
Orders can be cancelled within 24 hours of placement by contacting our customer support via email.
